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  • 👋Welcome to Virtual Court Kiosk Support
  • 👨‍👩‍👦‍👦FOR USERS
    • 🖥️How to Use the Kiosk Computer
      • 🖥️Getting Started: Navigating the Kiosk Computer
      • 🏁Starting and Ending the Kiosk Session
      • 🔊Changing the Volume
      • 🗃️Saving and Sharing a File
    • 👩‍🔧Get Help from Virtual Court Navigators
    • ⚖️How Do I Get Legal Advice?
    • 📹Video Meeting Help
      • 📹Joining a Video Meeting
      • 🎧Connecting Earphones to the Kiosk
      • 🤝Giving Remote Control Access During a Video Meeting
      • 🏷️Changing Your Name in a Video Meeting
      • ⬆️Sharing Your Screen in a Video Meeting
      • 🔠Closed Captions and Live Transcription
    • 📅Making a Reservation
    • ↕️Adjusting the Height of the Kiosk Desk
    • 🖨️How to Print
    • 🖨️How to Scan
    • ♿Accessibility
    • 🔐Privacy Policy, Protections, and User Privacy Guidelines
    • 🎒Getting Help with Kiosk Issues
  • 👩‍💻FOR PARTNERS
    • 👋Welcome and Introduction
      • 📚Best Practices
      • 📚Responsibilities and Policies
      • 📺Orientation Video Series
    • 🙂Supporting Kiosk Users
    • 🎉Outreach and Promotional Materials
    • 🗓️Managing Reservations in FlexBooker
      • 🗓️Getting Started
      • 🗓️Changing Your Reservable Hours
      • 🗓️Calendar Integrations
      • 🗓️View, Change, or Cancel Reservations
    • 👷‍♀️How to Move a Kiosk
    • 📦Virtual Court Kiosk Components
    • 🚀Setting up a Kiosk
      • 🔧Installation Guide
      • 🖨️Setting Up Printer Accessibility Features
  • 🖥️Printer and Computer Issues
    • 🆘Troubleshooting Kiosk Computer Issues
    • 🖨️Printer Issues and Ordering Supplies
  • 📞Feedback & Contact Information
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On this page
  • Introduction
  • Enable the Accessibility app
  • Step 1: Access the HP Embedded Web Server (EWS)
  • Step 2: Update the printer firmware to FutureSmart bundle version 4.5 or newer version
  • Step 3: Set up the Accessibility icon
  • Use the Accessibility App
  1. FOR PARTNERS
  2. Setting up a Kiosk

Setting Up Printer Accessibility Features

PreviousInstallation GuideNextPrinter and Computer Issues

Last updated 11 months ago

Note: Assistive technology is only available in English

Introduction

The Accessibility app on the printer control panel provides viewing options to help users who have vision disabilities. It enables these users to access the control panel icons and menus. Open the app by navigating to and selecting the Accessibility icon on the control panel.

ACCESSIBILITY ICON

  • If the Accessibility icon does not display on the printer control panel, see the steps in "" to enable the app and use the icon.

  • If the Accessibility icon already displays on the printer control panel, see "" to adjust the setting options in the Accessibility menu.

Enable the Accessibility app

Follow these steps to set up the Accessibility app on the Home screen of the printer control panel.

Step 1: Access the HP Embedded Web Server (EWS)

Use the following steps to access the EWS.

To set up this feature in the EWS, make sure to allow/enable JavaScript in your Web browser.

  1. Find the IP address: From the Home screen on the printer control panel, select the Information icon, and then select the Network icon to display the IP Address or host name.

  2. Open a Web browser, and in the address line, type the IP address or host name of the printer exactly as it displays on the control panel. Press the Enter key on the computer keyboard. The EWS opens.

    Example of an IP address in a browser window

If the Web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Step 2: Update the printer firmware to FutureSmart bundle version 4.5 or newer version

Firmware updates increase the printer's functionality and enhance its features. Follow these steps to update the firmware using the EWS:

When an administrator password is set on the EWS, only the Information tab is available for users.

  1. Log in to the EWS using an administrator account.

  2. On the top navigation tab, click General.

  3. In the left navigation pane, select Firmware Upgrade.

  4. In the Current Firmware Information section, check the firmware version listed in HP FutureSmart Level.

Make sure that the printer has an HP FutureSmart firmware version 4.5 or a newer version.

HP Enterprise printers have a compressed .zip file for all operating systems that contains a .bdl firmware file. Use either a USB flash drive or the EWS to install the .bdl file (firmware file).

Step 3: Set up the Accessibility icon

Complete the following steps in the EWS to add the Accessibility icon to the control panel:

  1. On the top navigation tab, click General.

  2. In the left navigation pane, click Control Panel Customization, and then select Home Screen Customization.

    Home Screen Customization

  3. Drag the Accessibility icon from Hidden Items, and then drop the icon to the Home Screen.

    • To drag or move a hidden icon, click and hold the cursor over the icon.

      Accessibility icon in Hidden Items

    • To drop an icon to a specified location, release the mouse button.

      Accessibility icon in the Home Screen

Use the Accessibility App

Use the High Contrast, Invert Colors, and Screen Zoom setting options to enhance the readability of the content on the control panel.

  1. Select the Accessibility icon on the printer control panel.

    Accessibility Icon

  2. On the Accessibility menu, select the accessibility option in the left pane, and then select the desired setting in the right pane.

    • High Contrast: To adjust the brightness level of the control panel

      High contrast setting off (left image) and on (right image)

    • Invert Colors: To adjust the background color and text (white or black) of the control panel

      Invert colors setting off (left image) and on (right image)

    • Screen Zoom: To increase the size of the contents by selecting a magnification percentage or the Pinch to Zoom setting

      Zoom 150% setting off (left image) and on (right image)

For instructions to update the firmware, go to the following support document .

More Resources:

👩‍💻
🚀
🖨️
HP Enterprise, HP Managed - Update the printer firmware
HP Control Panel Poster
Enable the Accessibility app
Use the Accessibility app
Accessibility icon
Example of an IP address in a browser window
Accessibility icon