# Supporting Kiosk Users

We know you want to help people as much as we do. Here are a few issues that may come up, and ways you can support:

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<summary>Issue: Client Is Asking for Legal Advice</summary>

Refer to: [#how-do-i-get-legal-advice](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-users/get-help-from-virtual-court-navigators#how-do-i-get-legal-advice "mention")

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<summary>Issue: Client Needs Help Attending Virtual Court or Navigating the Kiosk Interface</summary>

Virtual Court Navigators are available to help users. Refer to: [get-help-from-virtual-court-navigators](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-users/get-help-from-virtual-court-navigators "mention")

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<summary>Issue: Multiple People Who Need to Use the Kiosk</summary>

Refer to best practices: [#managing-kiosk-use](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/welcome-and-introduction/best-practices#managing-kiosk-use "mention")

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#### Helpful Articles:

{% content-ref url="../for-users/get-help-from-virtual-court-navigators" %}
[get-help-from-virtual-court-navigators](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-users/get-help-from-virtual-court-navigators)
{% endcontent-ref %}

{% content-ref url="../for-users/how-to-use-the-kiosk-computer" %}
[how-to-use-the-kiosk-computer](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-users/how-to-use-the-kiosk-computer)
{% endcontent-ref %}

Locations listing:

## Technical and Equipment Issues

Virtual Court Navigators can help with minor technical issues. If they are unable to help, refer to:

{% content-ref url="../printer-and-computer-issues/troubleshooting-kiosk-computer-issues" %}
[troubleshooting-kiosk-computer-issues](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/printer-and-computer-issues/troubleshooting-kiosk-computer-issues)
{% endcontent-ref %}

{% content-ref url="../printer-and-computer-issues/printer-issues-and-ordering-supplies" %}
[printer-issues-and-ordering-supplies](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/printer-and-computer-issues/printer-issues-and-ordering-supplies)
{% endcontent-ref %}

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