🙂Supporting Kiosk Users

We know you want to help people as much as we do. Here are a few issues that may come up, and ways you can support:

Issue: Client Is Asking for Legal Advice

Refer to: How Do I Get Legal Advice?

Issue: Client Needs Help Attending Virtual Court or Navigating the Kiosk Interface

Virtual Court Navigators are available to help users. Refer to: Get Help from Virtual Court Navigators

Issue: Multiple People Who Need to Use the Kiosk

Refer to best practices: Managing Kiosk Use

Helpful Articles:

👩‍🔧Get Help from Virtual Court Navigators

🖥️How to Use the Kiosk Computer

Locations listing:

Technical and Equipment Issues

Virtual Court Navigators can help with minor technical issues. If they are unable to help, refer to:

🆘Troubleshooting Kiosk Computer Issues

🖨️Printer Issues and Ordering Supplies