# Virtual Court Kiosk Components

## **Main Components**

### **Computer**

Virtual Court Kiosks are made of a Dell All-In-One Desktop computer. We support two different models that are virtually identical. 

#### 5480 Model User Manual

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#### 7410 Model User Manual

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{% hint style="info" %}
**How do I know which model I have?**

A quick way to know which model kiosk you have is to locate the power button. The Dell 5480 model has the power button on the front while the Dell 7410 model has the power button underneath.

![Illustration of hand turning of kiosk with off button on front of kiosk](https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FPJOa4FuA9PWBUcMzmqNl%2FScreen%20Shot%202023-06-20%20at%209.19.12%20AM.png?alt=media\&token=40a7d4e7-3c0b-4c05-bc9e-c968cfbf73e0) ![Illustration of hand turning of kiosk with off button under kiosk](https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FwBxj7ZRQEt6w56nbHWnD%2FScreen%20Shot%202023-06-20%20at%209.18.56%20AM.png?alt=media\&token=5472d26b-7628-428f-8d14-e9ba08a725d0)
{% endhint %}

***

## **Software**

**We are using a combination of 3 products to manage the Virtual Court Kiosks:**

* [**Deep Freeze**](https://www.faronics.com/deep-freeze-on-cloud)**:** Keeps the Virtual Court Kiosk in “Kiosk Mode”, which limits the function of the PC. We also use Deep Freeze to control an overnight maintenance window where updates are pushed to each Virtual Court Kiosk.&#x20;
* **N-Central:** Remote monitoring and management
* [**Sophos Intercept X**](https://www.sophos.com/en-us/products/endpoint-antivirus)**:** to manage endpoint security and any requested usage restrictions.&#x20;

**We also have the following security measures:**

* Program security ensured by disabling USB drives, disk drives, network-based storage, and unauthorized user actions
* A secure environment created by allowing limited IP addresses, URLs, and intended software functionality
* A centralized, cloud-based management console
* Splashtop: a remote connection software that facilitates remote work with legal services staff

***

### Furniture

Virtual Court Kiosks are mounted to a desk with monitor arms. For instructions on setting up a Virtual Court Kiosk, [read more here](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-partners/setting-up-a-kiosk/installation-guide).

<table><thead><tr><th>Model</th><th>Photo</th><th data-hidden>Availability</th></tr></thead><tbody><tr><td>Small Table (48" x 24")</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FnuiAuxNQtJoaNDeBv9TS%2FScreenshot%202024-01-02%20at%203.41.35%E2%80%AFPM.png?alt=media&#x26;token=90185e0d-8fb3-4a72-b13f-816d244e6fc0" alt="" data-size="original"></td><td></td></tr><tr><td>Chair</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2F25Ks4mXfosla1bPeuyob%2FScreenshot%202024-01-02%20at%203.43.09%E2%80%AFPM.png?alt=media&#x26;token=c9d672fd-fba7-49c8-b9f7-38034e581f50" alt="Image of chair"></td><td></td></tr></tbody></table>

#### **Furniture Colors (Desktop)**

| Color    | Image                                                                                                                                                                                                                                            |
| -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Walnut   | ![Swatch of walnut desk color](https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2F9ylSaBYBiZxMlm9M6jDY%2Fimage.png?alt=media\&token=84201872-d91b-427a-808c-b5f9d791b689)   |
| Black    | ![Swatch of black desk color](https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FQYyPICrk8obJAE5pEIm1%2Fimage.png?alt=media\&token=aaf330af-d36e-495a-a129-27570a79bf4a)    |
| Ash Gray | ![Swatch of ash gray desk color](https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FdVrKTI7Qp8RERVS8GWSp%2Fimage.png?alt=media\&token=f2f975dc-84e5-4da5-ba61-25f321a9f03a) |

### **Printer and Scanners**

Some Virtual Court Kiosks have a printer (HP LaserJet Managed MFP E42540) with scan and copy capabilities. Some kiosks may just have a scanner without printing capabilities (HP ScanJet Pro 2600 f1). For more information on using the printers [read more here](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/for-users/how-to-print). For troubleshooting a printer issue, please [read more here](https://kiosksupport.tlsc.org/texas-virtual-court-kiosk-support-sites/printer-and-computer-issues/printer-issues-and-ordering-supplies).

<table><thead><tr><th>Model</th><th>Photo</th><th>Printer/Scanner</th><th data-hidden></th></tr></thead><tbody><tr><td><a href="https://support.hp.com/us-en/product/hp-laserjet-managed-mfp-e42540-series/29252399/manuals">HP LaserJet Managed MFP E42540</a></td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FPi7LkfmgjNboAnZlhDLk%2Fhpprinter.png?alt=media&#x26;token=6981545c-e0a0-483c-8426-e0d1a640761e" alt="Image of kiosk printer"></td><td>Printer &#x26; Scanner</td><td></td></tr><tr><td><a href="https://support.hp.com/au-en/product/hp-scanjet-pro-2600-f1-scanner/2100674453/manuals">HP ScanJet Pro 2600 f1</a></td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FI0mo9v6lxdf0RN1HncR0%2Fhpscanner.png?alt=media&#x26;token=385f2759-3220-4c32-a85e-c90307f2149e" alt="Image of kiosk scanner"></td><td>Scanner</td><td></td></tr></tbody></table>

## Extra Components

Some Virtual Court Kiosk projects have added extra parts to make their kiosks easier to use. If you're interested in one or more of these for your Virtual Court Kiosk, please request it by sending an email to <kiosks@tlsc.org>.

<table><thead><tr><th width="217.33333333333331">Link</th><th width="207">Image</th><th>Description</th></tr></thead><tbody><tr><td>Wire Wraps</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2Fj3QxyrwSme07ar7V7poT%2FScreenshot%202023-06-14%20at%209.53.25%20AM.png?alt=media&#x26;token=5edd2732-6303-479d-860f-bb4a050b5f98" alt="Image of wire tires"></td><td>Self-fastening ties that will contain and store cords and wires</td></tr><tr><td>On Desk Wire Organization</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FL9CmbsV1Kg1w8jrf2YpT%2FScreenshot%202023-06-14%20at%209.56.23%20AM.png?alt=media&#x26;token=d978b96b-0119-43b8-aaf7-9b5742e7a02a" alt="Image of cord holder clip"></td><td>Holder clip that fixes to table and holds cords</td></tr><tr><td>Velcro Strips</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FKJPQVX08zEPQHk3pZJcn%2Fvelcro.jpg?alt=media&#x26;token=7842c93f-781b-4573-a86f-743252e142f0" alt="Image of velcro package" data-size="original"></td><td>Help secure the printer/scanner or other items to the Virtual Court Kiosk furniture (desktop).</td></tr><tr><td>Felt Furniture Pads for Clamp &#x26; Gasket</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2Frf5RJxMyLHszEcGXQM96%2FScreenshot%202023-06-14%20at%2010.03.50%20AM.png?alt=media&#x26;token=0ce84723-8bf9-44c6-b686-ae6374e2df42" alt="Furniture pads"></td><td>Helps privacy panels stand correctly</td></tr><tr><td>Hook System for Print out Guides</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2Fo2cIldWdxdG9IlVxmIJc%2FScreenshot%202023-06-14%20at%2010.06.12%20AM.png?alt=media&#x26;token=641f632d-4ed4-4d07-aa24-77d1f99d3ebb" alt="Clips for ID badge holder"><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FawxCiTP13NLl1i9mi1qj%2FScreenshot%202023-06-14%20at%2010.07.59%20AM.png?alt=media&#x26;token=8412229a-8732-4b74-a9b7-07c75b14ee07" alt="" data-size="original"></td><td>Closed hook connects to the privacy panel or desktop, then the retractable ID Badge holder connects to the closed hook and the laminated guides with a hole punched in them.</td></tr><tr><td>Tidy Wraps </td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FUNBWHNYkVbkoG0lHBQ3G%2FScreenshot%202023-06-14%20at%2010.10.50%20AM.png?alt=media&#x26;token=149226ba-bf3f-4a5a-b9a0-839160f6466d" alt="Tidy wrap image for electrical cods"></td><td>Helps with tidying electrical cords</td></tr><tr><td>Earphone Hook</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2Fr8eVcYesFclqVeFuEC8V%2FScreenshot%202023-06-14%20at%2010.14.27%20AM.png?alt=media&#x26;token=5d06d479-608d-4955-89e7-715a3040617a" alt="earphone hook"></td><td>Mounts your headphones to the left side or right side of your computer monitor to eliminate desk clutter while protecting your headphones.</td></tr><tr><td>Monitor Ring Light</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2FATcmKCLOfqUeTmjk2MT6%2FScreenshot%202023-06-14%20at%2010.15.50%20AM.png?alt=media&#x26;token=27e0f959-6429-47d8-a7ce-1f2918a4c235" alt="Monitor ring light image"></td><td><p>Can be filpped up to help illuminate the Virtual Court Kiosk user during video meetings and court hearings. </p><p></p><p>Can be flipped down to illuminate the desktop as well.</p></td></tr><tr><td>Headphone Spray and Wipe</td><td><img src="https://4238399650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyZvD9lYgTJmtegWoswTM%2Fuploads%2Fhao1oJXdbAysmDpLDM3f%2FScreenshot%202023-06-14%20at%2010.35.29%20AM.png?alt=media&#x26;token=f6ac4077-be1d-4f7f-84ed-619de9a42a1d" alt="Headphone spray bottles" data-size="original"></td><td>Helps quickly and easily remove oil, grease, grime and dirt from headphones</td></tr></tbody></table>