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  • 👋Welcome to Virtual Court Kiosk Support
  • 👨‍👩‍👦‍👦FOR USERS
    • 🖥️How to Use the Kiosk Computer
      • 🖥️Getting Started: Navigating the Kiosk Computer
      • 🏁Starting and Ending the Kiosk Session
      • 🔊Changing the Volume
      • 🗃️Saving and Sharing a File
    • 👩‍🔧Get Help from Virtual Court Navigators
    • ⚖️How Do I Get Legal Advice?
    • 📹Video Meeting Help
      • 📹Joining a Video Meeting
      • 🎧Connecting Earphones to the Kiosk
      • 🤝Giving Remote Control Access During a Video Meeting
      • 🏷️Changing Your Name in a Video Meeting
      • ⬆️Sharing Your Screen in a Video Meeting
      • 🔠Closed Captions and Live Transcription
    • 📅Making a Reservation
    • ↕️Adjusting the Height of the Kiosk Desk
    • 🖨️How to Print
    • 🖨️How to Scan
    • ♿Accessibility
    • 🔐Privacy Policy, Protections, and User Privacy Guidelines
    • 🎒Getting Help with Kiosk Issues
  • 👩‍💻FOR PARTNERS
    • 👋Welcome and Introduction
      • 📚Best Practices
      • 📚Responsibilities and Policies
      • 📺Orientation Video Series
    • 🙂Supporting Kiosk Users
    • 🎉Outreach and Promotional Materials
    • 🗓️Managing Reservations in FlexBooker
      • 🗓️Getting Started
      • 🗓️Changing Your Reservable Hours
      • 🗓️Calendar Integrations
      • 🗓️View, Change, or Cancel Reservations
    • 👷‍♀️How to Move a Kiosk
    • 📦Virtual Court Kiosk Components
    • 🚀Setting up a Kiosk
      • 🔧Installation Guide
      • 🖨️Setting Up Printer Accessibility Features
  • 🖥️Printer and Computer Issues
    • 🆘Troubleshooting Kiosk Computer Issues
    • 🖨️Printer Issues and Ordering Supplies
  • 📞Feedback & Contact Information
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On this page
  • Main Components
  • Computer
  • Software
  • Furniture
  • Printer and Scanners
  • Extra Components
  1. FOR PARTNERS

Virtual Court Kiosk Components

What Makes Up A Virtual Court Kiosk?

PreviousHow to Move a KioskNextSetting up a Kiosk

Last updated 1 year ago

Main Components

Computer

Virtual Court Kiosks are made of a Dell All-In-One Desktop computer. We support two different models that are virtually identical.

5480 Model User Manual

7410 Model User Manual

How do I know which model I have?

A quick way to know which model kiosk you have is to locate the power button. The Dell 5480 model has the power button on the front while the Dell 7410 model has the power button underneath.


Software

We are using a combination of 3 products to manage the Virtual Court Kiosks:

  • N-Central: Remote monitoring and management

We also have the following security measures:

  • Program security ensured by disabling USB drives, disk drives, network-based storage, and unauthorized user actions

  • A secure environment created by allowing limited IP addresses, URLs, and intended software functionality

  • A centralized, cloud-based management console

  • Splashtop: a remote connection software that facilitates remote work with legal services staff


Furniture

Model
Photo

Small Table (48" x 24")

Chair

Furniture Colors (Desktop)

Color
Image

Walnut

Black

Ash Gray

Printer and Scanners

Model
Photo
Printer/Scanner

Printer & Scanner

Scanner

Extra Components

Some Virtual Court Kiosk projects have added extra parts to make their kiosks easier to use. If you're interested in one or more of these for your Virtual Court Kiosk, please request it by sending an email to kiosks@tlsc.org.

Link
Image
Description

Wire Wraps

Self-fastening ties that will contain and store cords and wires

On Desk Wire Organization

Holder clip that fixes to table and holds cords

Velcro Strips

Help secure the printer/scanner or other items to the Virtual Court Kiosk furniture (desktop).

Felt Furniture Pads for Clamp & Gasket

Helps privacy panels stand correctly

Hook System for Print out Guides

Closed hook connects to the privacy panel or desktop, then the retractable ID Badge holder connects to the closed hook and the laminated guides with a hole punched in them.

Tidy Wraps

Helps with tidying electrical cords

Earphone Hook

Mounts your headphones to the left side or right side of your computer monitor to eliminate desk clutter while protecting your headphones.

Monitor Ring Light

Can be filpped up to help illuminate the Virtual Court Kiosk user during video meetings and court hearings.

Can be flipped down to illuminate the desktop as well.

Headphone Spray and Wipe

Helps quickly and easily remove oil, grease, grime and dirt from headphones

: Keeps the Virtual Court Kiosk in “Kiosk Mode”, which limits the function of the PC. We also use Deep Freeze to control an overnight maintenance window where updates are pushed to each Virtual Court Kiosk.

: to manage endpoint security and any requested usage restrictions.

Virtual Court Kiosks are mounted to a desk with monitor arms. For instructions on setting up a Virtual Court Kiosk, .

Some Virtual Court Kiosks have a printer (HP LaserJet Managed MFP E42540) with scan and copy capabilities. Some kiosks may just have a scanner without printing capabilities (HP ScanJet Pro 2600 f1). For more information on using the printers . For troubleshooting a printer issue, please .

👩‍💻
📦
Deep Freeze
Sophos Intercept X
read more here
read more here
read more here
HP LaserJet Managed MFP E42540
HP ScanJet Pro 2600 f1
5MB
optiplex-5480-aio_owners-manual2_en-us.pdf
pdf
34MB
optiplex-7410-plus-aio-owners-manual-en-us.pdf
pdf