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  • 👋Welcome to Virtual Court Kiosk Support
  • 👨‍👩‍👦‍👦FOR USERS
    • 🖥️How to Use the Kiosk Computer
      • 🖥️Getting Started: Navigating the Kiosk Computer
      • 🏁Starting and Ending the Kiosk Session
      • 🔊Changing the Volume
      • 🗃️Saving and Sharing a File
    • 👩‍🔧Get Help from Virtual Court Navigators
    • ⚖️How Do I Get Legal Advice?
    • 📹Video Meeting Help
      • 📹Joining a Video Meeting
      • 🎧Connecting Earphones to the Kiosk
      • 🤝Giving Remote Control Access During a Video Meeting
      • 🏷️Changing Your Name in a Video Meeting
      • ⬆️Sharing Your Screen in a Video Meeting
      • 🔠Closed Captions and Live Transcription
    • 📅Making a Reservation
    • ↕️Adjusting the Height of the Kiosk Desk
    • 🖨️How to Print
    • 🖨️How to Scan
    • ♿Accessibility
    • 🔐Privacy Policy, Protections, and User Privacy Guidelines
    • 🎒Getting Help with Kiosk Issues
  • 👩‍💻FOR PARTNERS
    • 👋Welcome and Introduction
      • 📚Best Practices
      • 📚Responsibilities and Policies
      • 📺Orientation Video Series
    • 🙂Supporting Kiosk Users
    • 🎉Outreach and Promotional Materials
    • 🗓️Managing Reservations in FlexBooker
      • 🗓️Getting Started
      • 🗓️Changing Your Reservable Hours
      • 🗓️Calendar Integrations
      • 🗓️View, Change, or Cancel Reservations
    • 👷‍♀️How to Move a Kiosk
    • 📦Virtual Court Kiosk Components
    • 🚀Setting up a Kiosk
      • 🔧Installation Guide
      • 🖨️Setting Up Printer Accessibility Features
  • 🖥️Printer and Computer Issues
    • 🆘Troubleshooting Kiosk Computer Issues
    • 🖨️Printer Issues and Ordering Supplies
  • 📞Feedback & Contact Information
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  1. FOR PARTNERS

Welcome and Introduction

PreviousGetting Help with Kiosk IssuesNextBest Practices

Last updated 2 months ago

Host sites are essential to the Virtual Court Access project. Without you, it couldn't exist. Thank you for partnering with us at Texas Legal Services Center and for supporting access to justice. We appreciate all of your hard work and commitment!

Our Commitment to You

We, at the Texas Legal Services Center, are committed to providing our partners—the Virtual Court Kiosk Host Sites—with all the support needed to ensure a positive experience for host sites and users alike. The following pages list responsibilities and best practices to help us work together better.

About the Virtual Court Access Project

Due to the COVID-19 pandemic, the State of Texas began implementing court proceedings in a virtual setting via video conferencing. This innovative use of technology expands access to justice and increases court engagement for many Texans. And yet, as virtual courts become a permanent fixture within our justice system, vulnerable Texans are left without resources to effectively participate.

The Virtual Court Access Project empowers Texans by providing throughout the state and offers to attend virtual proceedings. The kiosks serve Texans in the heart of their communities—i.e. at your organization!

The kiosks provide the equipment and support for community members to apply for legal aid services, conduct legal research, print documents, and attend virtual court hearings or meetings in privacy.

Virtual court kiosks are available to everyone and may be reserved by users.

For a list of locations and more information about the project go to:

Kiosk Training Series


Texas Legal Services Center is a nonprofit organization that provides legal advice, advocacy, representation, and education to underserved people across the state. With more than a dozen practice areas, our work touches almost every aspect of civil law that impacts low-income Texans.

TexasLawHelp.org is a TLSC resource designed to empower self-represented litigants. For Texans who must represent themselves in the justice system, the website offers legal information, court-approved forms, and LiveChat services with a legal professional. The site hosts 5 million visitors and nearly 15 million page views annually.

Visit to find out about our other programs and our organization.

tlsc.org
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virtual court kiosks
a comprehensive collection of educational materials
www.tlsc.org/kiosks
Youtube
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