If your printer is out of paper, toner, or if you're experiencing another issue, please contact the nearest staff member.
Virtual Court Navigators can help with minor technical issues including:
Turning on your camera during a virtual meeting
Camera not working
Scanning or printing documents and forms
Turning on a microphone during a virtual meeting
Navigating the kiosk interface
Not able to find a document you scanned or saved
If the issue is more complicated, the Virtual Court Navigator will be able to reach out to our tech support company on your behalf.
π©βπ§Get Help from Virtual Court NavigatorsIf you are experiencing other technical issues, please let the nearest staff person know. They will be able to contact the technology servicer. Technical issues include:
If the kiosk computer does not start
If your kiosk reboots and does not come back online
If your kiosk is having difficulty connecting to the wifi
If an application (like Zoom) will not load
For help with a non-technical problem, such as finding the right legal information for your issue, you can also contact the Virtual Court Navigators.
To learn more about how a Virtual Court Navigator can help you, go to Get Help from Virtual Court Navigators
Here are a few reliable options for getting legal advice.
To provide any feedback and/or complaints, please feel free to email us at [email protected].
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