🎒Getting Help with Kiosk Issues
Getting Help With a Technical Problem
Printer Issues
If your printer is out of paper, toner, or if you're experiencing another issue, please contact the nearest staff member.
Contact a Virtual Court Navigator.
Virtual Court Navigators can help with minor technical issues including:
Turning on your camera during a virtual meeting
Camera not working
Scanning or printing documents and forms
Turning on a microphone during a virtual meeting
Navigating the kiosk interface
Not able to find a document you scanned or saved
If the issue is more complicated, the Virtual Court Navigator will be able to reach out to our tech support company on your behalf.
Or, let a staff person know you are having issues.
If you are experiencing other technical issues, please let the nearest staff person know. They will be able to contact the technology servicer. Technical issues include:
If the kiosk computer does not start
If your kiosk reboots and does not come back online
If your kiosk is having difficulty connecting to the wifi
If an application (like Zoom) will not load
Getting Help with a Non-Technical Problem
For help with a non-technical problem, such as finding the right legal information for your issue, you can also contact the Virtual Court Navigators.
To learn more about how a Virtual Court Navigator can help you, go to Get Help from Virtual Court Navigators
Getting Legal Advice
Here are a few reliable options for getting legal advice.
Feedback/Complaints
To provide any feedback and/or complaints, please feel free to email us at kiosks@tlsc.org.
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