🀝Giving Remote Control Access During a Video Meeting

During a video meeting, you can give remote control access to your kiosk to other meeting participants. This can be very helpful when meeting with legal aid staff or a private attorney, as they can view what's on your screen and help you fill out a form or navigate a challenging website.

Note: When you’re sharing an app, only give control to people you trust.

  1. First, make sure you have successfully joined the video meeting. For step-by-step instructions, read more here.

  2. Make sure that you have shared your screen in the video meeting. For more information, read more here.

  3. There are two ways that you can give remote control access to another meeting participant.

    • You can give another person remote control access to the kiosk

    • Another person can request remote control access to the kiosk, and then you can approve their request


Giving Remote Control

  1. Once you start sharing your screen, you will see "Remote Control" on the control panel.

  2. Click Remote Control and then the name of the person you are giving access to, listed under "Give Mouse/Keyboard Control to".

  3. The meeting participant you selected should now be able to control your screen. You can stop this anytime by clicking "Stop Share".

Approving a Request for Remote Control

Other meeting participants can initiate the remote control of your kiosk by sending you a request. They will not be able to begin controlling the kiosk until you approve their request.

  1. If you see a pop-up that says a participant "is requesting remote control of your screen," another meeting participant is asking for your approval to continue.

  2. Just click Approve in blue and they will begin to have remote control of your kiosk. You can remove their access anytime by clicking the red "Stop Share" button.


Giving Remote Control

  1. If you want another meeting participant to change a file, help you present, or demonstrate something, you can give control to that person. You will both be in control of the sharing, and you can take back control anytime.

On the sharing toolbar, select Give control.

  1. Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you are sharing control. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen.

  2. To gain control of your screen back simply select Take Back Control from the same menu bar.


Giving Remote Control

  1. Before you begin, you and another person must be using the desktop app and be in a share screen session already: during a call, during a meeting, or in a space with one other person.

  2. You must share your entire screen rather than a specific application.

  3. You must disconnect from any devices Webex App is connected to.

  1. The other person can then control your shared screen. If the request isn’t answered in 30 seconds, a request needs to be made again. You can’t annotate or use the whiteboard while someone is controlling your screen.


CourtCall does not have this feature at this time.

Last updated